In a world before smartphones and cloud computing, two visionary engineers sparked a quiet revolution that would redefine how we communicate. On July 4, 1996, Sabeer Bhatia and Jack Smith launched Hotmail, one of the world’s first free web-based email services. The timing was no coincidence as the launch date symbolized “freedom” from ISP-bound email addresses and the limitations of desktop-only access.
Hotmail offered users something truly novel at the time: the ability to check their email from any internet-connected computer, anywhere in the world. That concept, now taken for granted, was groundbreaking in the mid-90s. It gave users unprecedented mobility and independence, concepts that now form the backbone of today’s digital landscape.
The service experienced rapid growth, reaching millions of users within its first year. Recognizing its innovative potential, Microsoft acquired Hotmail in 1997 for an estimated $400 million and subsequently integrated it into its MSN suite. This move helped solidify Microsoft’s early dominance in the online services space.
Over the years, Hotmail introduced key features like spam filters, virus protection, and international language support, setting the standard for email security and accessibility. In 2013, Microsoft transitioned Hotmail into Outlook.com, providing the platform with a modern interface and enhanced integration with Office 365 and other Microsoft tools.
Despite the name change, Hotmail’s legacy remains. As co-founder Sabeer Bhatia once said, “We wanted to empower people with access to communication — anytime, anywhere. That was our North Star.”
Nearly three decades later, Hotmail’s launch still stands as a milestone in the evolution of the internet, paving the way for the connected, mobile-first world we live in today.